YouMail Protective Services

    Stop telecom troublemakers

    Find and shut down bad actors using telecom fraud to hurt your business

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    Incoming scam call on phone

    For service providers

    Stop risky robocallers and illegal robocalls

    • Ensure compliant robocall mitigation plan
    • Free up resources and save money
    • Capture new revenue, not new risk
    Protect my network
    Hooded hacker with phone - enterprise impersonation

    For enterprises

    Stop phone-based impersonation at the source

    • Prevent fraud losses for you and your customers
    • Safeguard brand reputation and trust
    • Block phishing attacks and data breaches
    Protect my company

    Why work with us?

    Proven track record

    Over 40 service providers and major enterprises already rely on us, including some of the largest CPaaS platforms, wholesale VOIP carriers, financial institutions, and e-tailers.

    Rapid mitigation

    Creator and organizer of the Fastlanes program for rapidly shutting down bad actors, with a unique ability to stop known bad traffic from routes involving our partners.

    Exclusive insights

    Unique data set from answering and analyzing billions of calls to tens of millions of phone numbers, including all YouMail users.

    Trusted authority

    Data used and trusted by the media, industry groups, and regulators, and consistently relied on and leveraged by investigators and law enforcement.

    Frequently asked questions

    What is telecom fraud and why is it a growing problem for carriers and enterprises?
    Telecom fraud includes spoofing, revenue share fraud, SIM swapping, account takeovers, and brand impersonation through robocalls and texts. Global losses exceeded $41 billion in 2025 and are increasing each year, driven by AI tools and sophisticated fraudsters. Carriers face revenue losses, compliance fines, and network congestion. Enterprises deal with damaged reputation, higher customer support costs, and increased fraud against their customers. The problem is just getting worse, as scammers exploit weak KYC and unmonitored traffic. Our service provider and enterprise services are designed to disrupt the telecom troublemakers at the source of this fraud.
    Do real-time solutions exist for detecting telecom fraud?
    Yes, and they are essential in today's threat landscape. Modern real-time solutions use AI/ML, behavioral analytics, call pattern monitoring, and large-scale sensor/honeypot networks to detect active threats like robocalls, brand impersonation, vishing, and smishing early in their lifecycle.

    YouMail Protective Services delivers real-time detection by tapping into the YouMail Sensor Network, which is powered by millions of users and tens of millions of honeypots that answer billions of calls annually. This network captures real audio trails, messages, and calling patterns for rapid identification of fraudulent campaigns using patented audio fingerprinting and AI.

    For carriers, this identifies fraudulent activity originating, traversing, or terminating on your network (e.g., calls signed by your carrier or from numbers you manage), enabling fast mitigation and TRACED Act compliance. For enterprises, this detects when your brand or phone numbers appear in impersonation or scam campaigns, helping protect your reputation and customers.

    This approach provides zero-hour insights and actionable intelligence that traditional methods often miss.
    How quickly can we see results from services that detect and prevent telecom fraud?
    Many customers begin seeing meaningful results within the first 60 days. Some service providers see impact in just days through faster detection and mitigation, while enterprises often achieve very meaningful, sustained reductions within 6 months.
    Who is stopping telecom fraud with YouMail Protective Services?
    YouMail Protective Services is built for two primary groups: service providers that need to protect their networks from illegal robocalls and regulatory risk, and enterprises that want to stop phone-based impersonation and fraud at the source. If your challenges involve bad actors using calls or texts — whether for robocalls, smishing, vishing, account takeovers, or brand impersonation — we help stop the problem at the source and minimize damage.
    How does YouMail Protective Services fit in with my existing teams?
    We integrate flexibly with your current fraud, compliance, or security teams. We can deliver actionable data through intuitive dashboards or APIs that plug into your existing tools. Or, if preferred, we can handle the analysis and takedown of bad actors for you. The right approach depends on your team's needs and bandwidth.
    Why should I work with YouMail Protective Services?
    We combine three powerful advantages: exclusive insights from our unique sensor network that analyzes billions of calls, proven rapid mitigation capabilities (including the Fastlanes program we organize), and deep experience working with regulators and law enforcement to stop bad actors at the source.

    Still have questions?

    We can provide a demo tailored to your situation and needs.

    Request Demo

    Ready to stop the bad actors hurting your business?

    Contact us for a tailored demo to see how we can protect your business from telecom troublemakers, using our exclusive insights, rapid mitigation, and proven approach.

    Request Demo